COVID Updates
Parents and Friends, Inc. would like to keep our stakeholders informed of the steps we are taking to ensure that our clients and staff remain safe throughout the COVID pandemic period. This page will contain current status updates, so feel free to bookmark this page to stay current.
- For Centers for Disease Control updates, click here.
- For the California Department of Public Health Updates, click here.
- For the California Department of Social Services, Community Care Licensing Division, click here.
- To contact members of the PFI management team:
- Chief Executive Officer, Rick Moon, 707.964.4940 ex 101, email rmoon@parentsandfriends.org
- Coastal Support Services, Adam Ashford, Program Director, 707.964.4940 ex 106, email aashford@parentsandfriends.org
- Supported Living Services, Julia Eagles, Program Manager, 707.964.4940 ex 108, email jeagles@parentsandfriends.org
- Residential Care Facility For The Elderly (RCFE), Jodie Schmid, 707.964.4940 ex 123, email jschmid@parentsandfriends.org
- Community Integration Services, Xaviera Hall, Program Director, 707.964.4940 ex 117, email xhall@parentsandfriends.org
- The Paul Bunyan Thrift Shop, Alaina Zimmerman, Store Manager, 707.964.8542, email azimmerman@parentsandfriends.org
- Human Resources, Daphne Haney, Interim Coordinator, 707-964-4940, ex 102, email hr@parentsandfriends.org
- Business Operations, Daphne Haney, Director, 707.964.4940 ex 109, email acct@parentsandfriends.org
- Development & Special Projects, Kristy Tanguay, Director, 707.964.4940 ex 113, email ktanguay@parentsandfriends.org
- IT Technician, Rahsaan Freese, 707.964.4940 ex 124, email tech@parentsandfriends.org
June 22, 2020 COVID Update from Parents and Friends
A shelter in place order for Mendocino County became effective March 18, 2020 at 10:00 pm.
Mendocino County Health Officer Dr. Noemi Doohan issued a revised Shelter-In-Place (SIP) Order on Friday, June 19, 2020, which became effective at 3:00 p.m., allowing Mendocino County to open up additional industries under Stage 3 and some revisions to clarify additional areas of the Order. PFI has taken the following actions in response to the Governor and Public Health declarations, orders, and recommendations:
The PFI Administrative Offices are CLOSED. All PFI internal phone extensions have been forwarded to individual cell phones to ensure coverage. HR and Accounting are presently alternating between remote work and isolating in the office while serving necessary needs. Call for an appointment if it is an in-person need, otherwise folks will be served over the phone.
Due to Governor and Public Health declarations, orders, and recommendations, many staff age 65+ and those who are immunocompromised have chosen to stay home from work. The organization is supporting individual decisions, and will provide support via HR to apply for Unemployment Benefits. All staff who are out due to Coronavirus during this time will retain their benefits and seniority.
Please let us know if you have further questions.
PFI Management Team
A shelter in place order for Mendocino County became effective March 18, 2020 at 10:00 pm.
Mendocino County Health Officer Dr. Noemi Doohan issued a revised Shelter-In-Place (SIP) Order on Friday, June 19, 2020, which became effective at 3:00 p.m., allowing Mendocino County to open up additional industries under Stage 3 and some revisions to clarify additional areas of the Order. PFI has taken the following actions in response to the Governor and Public Health declarations, orders, and recommendations:
- The RCFE is open. A waiver has been obtained from licensing to support residents with reduced staffing ratios in case there is a need to operate with reduced staff.
- SLS is open and supporting people in their homes. Staff are being given the option of reassignment to SLS from other departments where there is no work. SLS management staff are working in the office as needed. All homes have 3 weeks of food and meds. Payee checks for clients are accounted for.
- The Job Connection is open to support clients who are still reporting to work. The manager is providing this direct service as needed, along with some additional job coaches where needed, as more individuals have returned to workplaces that have reopened under the revised health order. Safety in the workplace is a top priority.
- The LIFE program has reopened as of June 15th, for those program participants who have chosen to return to the program. The program will be implementing the use of tablet devices to facilitate broader methods of participation in ways that are meaningful to each individual program participant. The program manager continues to check in with clients via phone and video conferencing to keep morale up.
- The Community Connection program has reopened as of June 22nd, for those program participants who have chosen to return to the program. The program will be implementing the use of tablet devices to facilitate broader methods of participation in ways that are meaningful to each individual program participant, and some TCC clients are being supported in the home for a portion of their hours.
- The Places To Go program remains closed.
- The Paul Bunyan Thrift Store reopened its doors for business with a new store layout and safety procedures on June 1st, with limited hours of Monday-Friday from 10am-4pm. Donations are accepted by donation only. The feedback from our customers has been overwhelmingly positive and we are grateful for the support we receive from our community members. As the store increases staffing, hours and days of operations will increase.
The PFI Administrative Offices are CLOSED. All PFI internal phone extensions have been forwarded to individual cell phones to ensure coverage. HR and Accounting are presently alternating between remote work and isolating in the office while serving necessary needs. Call for an appointment if it is an in-person need, otherwise folks will be served over the phone.
Due to Governor and Public Health declarations, orders, and recommendations, many staff age 65+ and those who are immunocompromised have chosen to stay home from work. The organization is supporting individual decisions, and will provide support via HR to apply for Unemployment Benefits. All staff who are out due to Coronavirus during this time will retain their benefits and seniority.
Please let us know if you have further questions.
PFI Management Team
| SPANISH-PFI-18mar20.pdf |
March 18, 2020 COVID Update from Parents and Friends
(This message is available in Spanish above)
A shelter in place order for Mendocino County becomes effective March 18, 2020 at 10:00 pm.
PFI has taken the following actions in response to the Governor and Public Health declarations, orders, and recommendations:
Please let us know if you have further questions.
PFI Management Team
(This message is available in Spanish above)
A shelter in place order for Mendocino County becomes effective March 18, 2020 at 10:00 pm.
PFI has taken the following actions in response to the Governor and Public Health declarations, orders, and recommendations:
- The RCFE is open. A waiver has been obtained from licensing to support residents with reduced staffing ratios in case there is a need to operate with reduced staff.
- SLS is open and serving clients in their homes. Staff are being given the option of reassignment to SLS from other departments where there is no work. SLS management staff are working remotely. All homes have 3 weeks of food and meds. Payee checks for clients are accounted for.
- The Job Connection is open to support clients who are still reporting to work. The manager is providing this direct service as needed.
- The LIFE program is closed effective 03/18/2020. The program manager will routinely check in with clients via phone and video conferencing to keep morale up.
- The Community Connection program is closed as of 03/17/2020. Some TCC clients are being supported in the home for a portion of their hours.
- The Places To Go program is closed.
- The Paul Bunyan Thrift Store is CLOSING until further notice effective March 18th at 4:00 pm. No Donations will be accepted after that time.
- The PFI Offices are CLOSED. All PFI internal phone extensions have been forwarded to individual cell phones to ensure coverage. HR and Accounting are presently alternating between remote work and isolating in the office while serving necessary needs. Call for an appointment if it is an in-person need, otherwise folks will be served over the phone.
Please let us know if you have further questions.
PFI Management Team
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March 12, 2020 COVID Update to Stakeholders from Chief Executive Officer Rick Moon
(This message is available in Spanish below)
(This message is available in Spanish below)
| SPANISH PFI-12mar20.1pages.pdf |
March 12, 2020
Dear PFI Clients, family members and Stakeholders:
As I’m sure you all know, the Coronavirus has been spreading world-wide and drastic steps have been taken by some to try and slow its spread. The virus, to our knowledge, has not been detected yet in Mendocino County, but we can’t sit blindly and suppose it won’t affect us in some way. Parents and Friends is preparing in a number of ways for a contingency which supposes that isolation may well be recommended or mandated by Federal, State and/or Local authorities sometime in the future. PFI is preparing to take the following steps if this happens:
1. Communication is key. We have installed the software programs and acquired the equipment necessary so all managers and key personnel can work from home if necessary. They can access their files and have the ability to communicate easily with clients, families, stake holders, other PFI employees and health officials. All office phones will be forwarded to their cell phones so incoming calls can be received and responded to. All staff have company cell phones and will be accessible for updates, schedule changes and other vital information.
2. We are in contact with local health officials and routinely monitor updates, directives and recommendations. These will be implemented in real time.
3. We have distributed hand wash and wipes to all our locations as you enter the building and where people may congregate, i.e. conference rooms, break rooms. 4. We have restricted travel off the coast except for supporting clients for essential medical appointments and family issues.
PFI Community Integration Programs include Places to Go, L.I.F.E., Community Connection and Job Connection. If isolation and non-congregation is ordered these programs will be closed. If this becomes mandatory we will still do our best to serve the client and family’s needs on a one to one basis. If this causes a hardship for the client please let us know what is needed and we will work with you as much as the situation allows.
Supported Living Services/ILS will continue, but may be somewhat curtailed due to availability of staff. Priorities will be adequate and healthy meals, medical appointments and treatment and emotional support. Staff will wear masks to help protect clients and use anti-viral wipes and hand wash.
24-7 Supported Living Services will continue. These are more fragile clients who may be more susceptible to complications of the virus and may have underlying conditions which require a higher level of support even without the virus. Available staff will be prioritized to support these individuals, again with best practice protocols including masks, hand wash and wipes.
Residential Care Facility for the Elderly (RCFE) will continue. These clients are the most at risk for complications of the virus. Support for these clients will continue unabated. Anti-viral precautions are already being practiced with staff wearing masks to protect the residents and hand washing, wipes and anti-viral soap protocols being practiced. Any visitors to the home must now stop at the front door, put on a mask, sign the visitor log, wash hands with viral hand sanitizer and wear gloves. This will continue for the duration of the outbreak.
It’s important to note that what we are now doing and what we anticipate we may have to do in the future is a positive step. We are taking the time now to plan for the contingencies because if the contingencies come to pass there will be no time to plan, it will be time to act.
Our most important priorities are the health and well being of our clients and our staff. You can go to our website http://parentsandfriends.org/covid for links to the Center for Disease Control (CDC) and state and local updates. Also on the website are the phone numbers and emails for our primary program managers, administration and accounting. If you have any questions or recommendations please let us know. My phone number is (707) 964-4940 ext. 101 and my email is rmoon@parentsandfriends.org.
Thank you for your patience and support. We will get through this. Stay safe –
Sincerely,
Rick Moon
C.E.O.
Dear PFI Clients, family members and Stakeholders:
As I’m sure you all know, the Coronavirus has been spreading world-wide and drastic steps have been taken by some to try and slow its spread. The virus, to our knowledge, has not been detected yet in Mendocino County, but we can’t sit blindly and suppose it won’t affect us in some way. Parents and Friends is preparing in a number of ways for a contingency which supposes that isolation may well be recommended or mandated by Federal, State and/or Local authorities sometime in the future. PFI is preparing to take the following steps if this happens:
1. Communication is key. We have installed the software programs and acquired the equipment necessary so all managers and key personnel can work from home if necessary. They can access their files and have the ability to communicate easily with clients, families, stake holders, other PFI employees and health officials. All office phones will be forwarded to their cell phones so incoming calls can be received and responded to. All staff have company cell phones and will be accessible for updates, schedule changes and other vital information.
2. We are in contact with local health officials and routinely monitor updates, directives and recommendations. These will be implemented in real time.
3. We have distributed hand wash and wipes to all our locations as you enter the building and where people may congregate, i.e. conference rooms, break rooms. 4. We have restricted travel off the coast except for supporting clients for essential medical appointments and family issues.
PFI Community Integration Programs include Places to Go, L.I.F.E., Community Connection and Job Connection. If isolation and non-congregation is ordered these programs will be closed. If this becomes mandatory we will still do our best to serve the client and family’s needs on a one to one basis. If this causes a hardship for the client please let us know what is needed and we will work with you as much as the situation allows.
Supported Living Services/ILS will continue, but may be somewhat curtailed due to availability of staff. Priorities will be adequate and healthy meals, medical appointments and treatment and emotional support. Staff will wear masks to help protect clients and use anti-viral wipes and hand wash.
24-7 Supported Living Services will continue. These are more fragile clients who may be more susceptible to complications of the virus and may have underlying conditions which require a higher level of support even without the virus. Available staff will be prioritized to support these individuals, again with best practice protocols including masks, hand wash and wipes.
Residential Care Facility for the Elderly (RCFE) will continue. These clients are the most at risk for complications of the virus. Support for these clients will continue unabated. Anti-viral precautions are already being practiced with staff wearing masks to protect the residents and hand washing, wipes and anti-viral soap protocols being practiced. Any visitors to the home must now stop at the front door, put on a mask, sign the visitor log, wash hands with viral hand sanitizer and wear gloves. This will continue for the duration of the outbreak.
It’s important to note that what we are now doing and what we anticipate we may have to do in the future is a positive step. We are taking the time now to plan for the contingencies because if the contingencies come to pass there will be no time to plan, it will be time to act.
Our most important priorities are the health and well being of our clients and our staff. You can go to our website http://parentsandfriends.org/covid for links to the Center for Disease Control (CDC) and state and local updates. Also on the website are the phone numbers and emails for our primary program managers, administration and accounting. If you have any questions or recommendations please let us know. My phone number is (707) 964-4940 ext. 101 and my email is rmoon@parentsandfriends.org.
Thank you for your patience and support. We will get through this. Stay safe –
Sincerely,
Rick Moon
C.E.O.
| 03-12-2020 Communication from CEO Rick Moon |
